This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt,' it had explained in a blog post.įollowing the outage, Instagram announced that it would test new notifications to inform people of outages within the platform, starting with the US. 'Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. The company had attributed the outage to disruption in network traffic caused by a configuration issue on the backbone routers that coordinate traffic between its data centres. It had also impacted its internal systems and tools. Last month, a nearly seven-hour-long outage had impacted Meta's apps and products, including Facebook, Messenger, Instagram, WhatsApp as well as its virtual reality offering Oculus.

'We know people and businesses depend on our services around the world and we’re sorry for any disruption this has caused,' Voica added. We fixed the issue as quickly as possible for everyone who was impacted,' wrote Voica. 'Earlier today, some people may have experienced trouble accessing Workplace Chat, Instagram DMs and Messenger. The company did not specify the exact issue. Thanks for bearing with us!' Instagram said at 4:34 am IST. 'And we're back! The issue's been fixed, so if you were having trouble with DMs earlier you should be all good now. The issues were resolved over three hours later. Sorry for any inconvenience, and hang tight! #instagramdown,' Instagram tweeted from the official Instagram Comms account at 1:33 am IST. We're working to fix things as quickly as possible. *We're aware some of you are having trouble accessing our messaging apps at the moment. #instagramdown,' Facebook’s EMEA Communications Manager, Alexandru Voica, tweeted. We’re working to get things back to normal as quickly as possible and we apologise for any inconvenience.

'We’re aware that some people are having trouble accessing Messenger, Workplace Chat and Instagram DMs. The company acknowledged the issue at around 1 am IST.

Globally, over 9,800 user reports for Instagram, more than 3,800 for Facebook Messenger and over 2,600 for Facebook were received. It received over 150 reports for Facebook and over 260 reports for Facebook Messenger.

Facebook messenger outage today