Please feel free to get back to our Care team if you come across any other questions, theyre always happy to help.īest *************************************** Team We can confirm though that you still have access to your account until May 29th and you will not get more charges from ** unless you decide to reactivate. Please kindly note that even if you do not use your subscription, we still incur in fees with our providers because you have an active subscription with **. As a courtesy, we also allow 12 extra hours of cushion before we charge in case the customer can not cancel on time. All of our customers are advised of the exact date and time the free trial will end, as well of our Terms of service ************************************************** that customers agree to upon subscription. Your card declined the payment for your first month with ** on that date, and the payment ($240.87) went through on May 13th.ĭuring the sign up process we try to be as transparent as possible with our customers.

We have reviewed your account with the email address provided and it shows you started a 7-day free trial on April 21st, and since no cancellation took place before the trial expiration, you were automatically enrolled into a paid subscription with ** on April 29th.

Fubotv customer service